VASTRAFY
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30 Days Returns & Policy

We sincerely hope you enjoy your items, but we understand that sometimes customers change their mind. Please read our return policy below before placing your order to ensure there are no surprises with processing any changes, cancellations, or returns.
 
Changes and cancellations....
 
If you need to change your confirmed order, please contact our customer care team within 24 hours from receipt of your order confirmation email.
 
You can reach us at customersupport@vastrafy.com. In most cases, we’ll need to cancel your original order and place a new one.
 
 
Returns & Refund Policy....
 
if customer is not happy, we are also not happy. that's why vastrafy offers you a free return policy.
 
We gladly accept returns within 30 days from the date of order delivery.
 
please keep the item in its original condition with price tags intact, original accessories and in the original manufacturer's box/packaging. Failure may make the item ineligible for returns/refunds.
 
Please note that we do not offer exchanges. If you are not satisfied with your garment(s), please return your item(s) and place a new order & feel free to mention any changes that we should take into account from your previous order.
 
 
Products that are sold outside India ....
 
"" Products sold out side India cannot be refunded unless the order is exceeding U.S $ 1000 . The 50 % part of the shipping charges has to be borne by the customer & the other 50% has to be borne by the Vastrafy..
 
 
Please note that we do not offer exchanges. If you are not satisfied with your garment(s), please return your item(s) and place a new order & feel free to mention any changes that we should take into account from your previous order.
 
 
Return Process....
 
Please Find your returns online through the following steps:
 
  • Sign in to www.vastrafy.com and go to "My Order"
  • Under "Order History," for the order you'd like to cancle, click on "CANCLE" to submit a "Cancle Authorization Request"
  • Let us know via this request why you’re not satisfied, so that we can serve you better in the future.
  • Our courier partner will pick-up your order from your shipping address within two business days of initiating a Cancle authorization request.
     

 

 
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    EASY EXCHANGE *

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    100% HANDPICKED

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    ASSURED QUALITY